← Back to Selam

Privacy Policy

Last updated: October 10, 2026

Selam Labs LLC ("Selam", "we", "us", "our") operates the learnwithselam.com website and the Selam mobile application. This policy explains how we handle information when you use these services.

Request deletion of your Selam account and associated data

1. Information We Collect

2. How We Use Information

The app requests notification permission for learning reminders. You can decline or turn off notifications in your device settings. Optional feedback can be skipped. The current app does not offer a switch to turn off its usage analytics.

The Afaan Oromoo waitlist uses your email for signup confirmation and the launch notification you request. A phone number is optional: skipping it does not prevent email signup. If you separately opt in, your number is collected for one text when Afaan Oromoo launches, not general promotional messages. Message and data rates may apply. You can withdraw consent using the unsubscribe link in a waitlist email, reply STOP to a launch text, or contact us. Providing a number does not by itself verify that you own it.

3. Storage and Security

We use encrypted connections for app communications with our service providers and restrict access to account and service data. Supabase hosts account and application data. Some preferences, session information and cached learning state are also stored on your device. We do not sell or rent personal information.

4. Service Providers

Providers process information needed for these services. Apple and Google also handle store transactions and sign-in information under their own policies. We may disclose information when required by law or necessary to investigate fraud or protect accounts and the service.

5. Delete Your Selam Account

You can request account and associated data deletion without installing or signing into the app.

Email learnwithselam@gmail.com with the subject Delete my Selam account. Include the email address used for your Selam account and whether you used Google, Apple or email sign-in. If possible, send the request from that address. If you used Apple's Hide My Email, include the private relay address shown for Selam in your Apple account settings. If you cannot access that inbox, tell us so we can help verify ownership.

Email an account-deletion request

We verify ownership before deleting an account. Do not send a password, sign-in code, full card number or payment receipt containing sensitive details. We will contact you if more information is needed and tell you when the request has been processed or if a specific retention exception applies. You can ask for a status update using the same mailbox.

In the app, you can also use Settings > Delete Account. This removes the Selam authentication account, profile, learning progress and account-linked cancellation feedback, and starts cleanup of associated analytics and subscription-service data. Provider cleanup can run after the account itself has been removed; it is not necessarily immediate. The app also clears its local account data when the in-app deletion succeeds.

Deleting Selam or your Selam account does not cancel an Apple or Google Play subscription. To stop future billing, cancel with the store where you subscribed. You can submit a deletion request while arranging cancellation; contact us if you need help finding the store settings. Store transaction records are handled separately by Apple or Google.

If you also want a separate website notification-list entry removed, say so in the request and include the address you used. An external request cannot remotely erase files from a device that remains offline; remove the app's local data or uninstall it to clear remaining device copies.

6. Data Retention and Other Rights

Waitlist contact details are retained for the requested launch notification and related signup processing. You can unsubscribe or ask us to remove your waitlist entry separately from your app account. We may retain minimal suppression and consent records to honor opt-outs and investigate abuse; we do not use those records to resume promotional contact.

Account and learning records are kept while needed to provide your account and are removed through the deletion process above. Provider deletion requests may take additional time or require ownership checks. We retain limited request identifiers and processing records while handling deletion and verifying provider cleanup.

Some records remain outside routine account deletion: subscription-entitlement and security audit records used to investigate access, fraud or abuse; store transaction records held by Apple or Google; and records subject to legal obligations. These records are not retained to keep a deleted learning profile active. The retention period depends on the applicable record and purpose. Contact us for the retention information applicable to your request and to request removal of remaining identifiers where permitted.

Backup copies may persist under the hosting provider's backup lifecycle after records are removed from active systems. They are restricted recovery copies. We do not represent routine account deletion as immediate erasure of every provider transaction, audit or backup record.

To request access to, correction of, or deletion of personal information, contact learnwithselam@gmail.com. We may need to verify your identity and explain any applicable legal or security restriction.

7. Younger Users

Selam is intended for learners aged 13 and older, not children under 13. If you believe a child under 13 has provided personal information, contact learnwithselam@gmail.com so we can investigate and arrange appropriate deletion. Requirements for parental involvement can vary by location.

8. Changes to This Policy

We may update this policy as our service or practices change. The date above identifies the latest update. We will communicate significant changes through this page or the app where appropriate.

Questions?

If you have any questions about this Privacy Policy, please email us at learnwithselam@gmail.com